It's a sucky day in the Neighborhood

Our phone has not been working. We can call out, but are having problems receiving calls. Which, given the numbers we've been getting from the re-elect Santorum committe, I'm not sure is such a bad thing.

However...

40 minutes on hold to talk to a person? With an intermittent "access your account online" message, when the bloody website won't let me create an account?

Only to have the first person put me on hold to transfer me to someone else, for another ten minutes?

Oy. Vey.